Making the right hiring decisions is one of the most important aspects of building a successful business. Hire a great customer service person, you have happy customers and happy customers can make your business. Hire a bad customer service representative, and your company has a bad reputation and you lose your customers. Hire an
Summer is here! Heat, humidity, and days when we all look out the window wishing we were out at a ball game, on the golf course, or out at the pool. Many of us save those beloved vacation/PTO days to use during the summer when the days are long and there is lots to do
In the United States, annual obesity-related medical costs are estimated to be $1.5 billion dollars; $626 million are Medicaid and Medicare expenditures. Being overweight, and especially being obese, increases the risk of many chronic diseases such as diabetes, heart disease, stroke, some cancers, arthritis, etc. These illnesses are linked by common risk factors associated with
Complaints at work. We’ve all got ‘em, we’ve all heard ‘em. Some of this might sound familiar.
Susie is always late. Bob talks too much. Joe makes a lot of mistakes and no one does anything about it. Anne uses her cell phone even though it is against policy. The complaints go on and on .
One would think that heading into spring life may be slowing down. The holidays have been over for a few months, spring is in the air, the birds are tweeting, the grass is green, and baseball is in full swing . . . life is good.
That may not be the case for some people
With each passing month, 2011 is looking more and more optimistic. News reports indicate unemployment is declining, the worst may be over for the housing market (in most parts of the country at least), and consumer confidence is slowing returning. In the business world, the turnaround means many of us who were forced to reduce
It’s always interesting meeting with a new client and getting to know about their business. Among others, I’ve had the luxury to learn first hand about the logistics, insurance, and legal industries.
The majority of my assumptions about what they do were quickly proven wrong. As much as I think I understand the generalities of an
Back in college I was lucky enough to study abroad as part of an international exchange program in London, England. A group of us traveled as much as we could on the weekends. One extended weekend we crossed the Irish Sea to visit Ireland. Of course we had to visit Blarney Castle in Cork, Ireland
In the world of sales, it is a numbers game. The more calls a salesperson makes often equates to more sales. A person might ask, “Is there a certain number of calls a salesperson has to hit to close more deals?” Or, is it the luck of the draw? Some people may think
By now you’ve seen the Ozzy Osbourne/Justin Beiber commercial originally aired during this month’s Super Bowl. Best Buy’s premise of “Technology moves fast. Don’t get left behind” depicts an aged Ozzy trying to get used to the “now” 4G technology rapidly adapting to an advanced 6G service. Trying his best, but still clearly lost, he