According to the Gallup Management Journal’s Employee Engagement Index, 29 percent of employees are actively engaged in their jobs, 54 percent are not engaged, and 17 percent are actively disengaged. As an employer, what effect will this have on your business? Why don't these people quit? What can you do? These
Did you ever stop and think that every time you pick up the phone to call a potential employer that the first person who answers the phone could possibly have a major part in all hiring decisions? First impressions are lasting impressions. Most callers view the gatekeeper as just as the receptionist and act as
Running a front desk can be challenging! If you work for a company that has a lot of interpersonal interaction over the phone and in person, it can be a constant exercise in patience, attitude, prioritizing, and time management. It seems that everything happens at once at a busy front desk and that you rarely
In the real world of business, turn over happens. Whether you cut ties with an under performing employee, experience layoffs within your company, or a star performer decides to join the competition or move across the country, turn over happens. Along with the expense of hiring and training new employees comes an expense that many
As a job seeker in a tough job market, it can be tempting, if not necessary, to take a job that is below your skill level in order to keep working. In these situations, the fear of hearing, “You’re overqualified for the position” can be a concern. The key to overcoming this hurdle is to
More than 90 percent of Americans have experienced a problem at work because of a poor night's sleep, according to Tempur-Pedic's 2009 Wellness Survey. One in four admit to shirking duties on the job for the same reason, either calling in sick or napping during work hours.
A new study by the National Association of Colleges and Employers (NACE) shows that for new college graduates in this tight economy, becoming the perfect job candidate is a tall order.